Privacy Policy

§ 1 Personal Data Collection Information


(1) The following provides information about the collection of personal data when using our website. Personal data is any data that can be used to identify an individual, e.g. name, address, email addresses, user behaviour.

(2) The controller in accordance with Art. 4(7) of the EU's General Data Protection Regulation (GDPR) is printworld.com GmbH, represented by its manager Christoph Deutsch, Messering 5, 01067 Dresden, service@printworld.de (siehe unser Impressum). Unseren Datenschutzbeauftragten, Herrn Peter Wolf, erreichen Sie unter datenschutz@printworld.de or at our postal address with the attention of "Data Protection Officer".

(3) When contacting us by email or via a contact form, we will store the provided personal data (email address, name and telephone number if applicable) in order to answer any questions. We delete the provided data in this context after storage is no longer required or we restrict the processing of such data if there is a legal obligation to retain it.

(4) Should we wish to use third-party service providers for individual services in our product range or if we wish to use personal data for advertising purposes, we will notify the user in detail about the respective processes below. We also specify the defined criteria of storage duration.


§ 2 Users Rights


(1) Users have the following rights in relation to personal data:


(2) Users also have the right to submit a complaint to a data protection supervisory authority about our processing of personal data.


§ 3 Collection of Personal Data When Visiting Our Website


(1) When using the website for informational purposes only, i.e. not registering or otherwise providing information, we only collect the personal data that the browser sends to our server. Upon visiting our website, we collect the following data, which is technically required to display our website and to ensure its stability and security (Art. 6 para.1 subpara. 1(f) GDPR)


(2) In addition to the aforementioned data, cookies are stored on a user's computer when using our website. Cookies are small text files that are stored on the hard drive in accordance with the browser used and through which certain information is transmitted to the site that issues the cookie (in this case ours). Cookies cannot execute programmes or transfer viruses to the computer. They serve to make the website as a whole more user-friendly and effective.

(3) Use of cookies:

a) This website uses the following types of cookies, the scope and function of which are explained below: – Transient cookies (see b) – persistent cookies (see c)

b) Transient cookies are automatically deleted when the browser is closed. This includes mainly the session cookies. These save a so-called session ID, with which various enquiries from the browser can be assigned to the shared session. This allows a user's computer to be recognised when returning to our website. The session cookies are deleted when the account is logged out or the browser is closed.

c) Persistent cookies are automatically deleted after a specific period of time, which may vary depending on the cookie. Cookies can be deleted in the security settings of the browser at any time.

d) A user can configure the browser settings according to their preferences and, for example, refuse to accept third-party cookies or all cookies. Please note that in this case, users may not be able to use all the functions of this offer to their full extent.

e) We use cookies to identify users for subsequent visits if they have an account with us. Otherwise, users would have to log in again for each visit.


§ 4 Website Contact Options


Users can contact us via our website. This is possible either via our email addresses provided on the website or via our contact and enquiry forms embedded directly within the website. Provided personal data will be stored for the purpose of processing and/or contacting a user. The legal basis for this is Art. 6(1)(b) GDPR. This personal data will not be transferred to third parties. Personal data will be deleted two months after we have processed the enquiry.


§ 5 Other Website Functions and Features


(1) In addition to the purely informative use of our website, we offer various services that may be of interest. This generally requires additional personal data to be provided, which we use to provide the service in question and to which the aforementioned data processing principles apply.

(2) We may use external service providers to process personal data. We have carefully selected and commissioned these service providers and they are bound by our regulations and are monitored regularly.

(3) Furthermore, we may forward personal data to third parties if we are running promotional campaigns, or competitions, or if we offer contracts or similar services together with partners. More detailed information on this will be provided when entering personal data or in the description of the offer.

(4) If our service providers or partners are based outside the European Economic Area (EEA), we will notify users of the consequences this may have in the description of the offer.


§ 6 Objection or Revocation of Consent to the Processing of Personal Data


(1) Consent to process personal data may be revoked at any time. Such revocation affects the processing of personal data and takes effect immediately after notification.

(2) In cases where we process personal data on the basis of a balance of interests, users have the right to object to the processing. This is the type of personal data processing that is not necessarily required for the fulfilment of a contract and has been outlined in the description below the function. In the event of such an objection, we kindly ask that reasons why we should not process personal data in the manner we have outlined be given. In the event that the objection is justified, we will examine the situation and either stop or adapt the data processing or present the user with our valid reasons for proceeding with the processing.

(3) Users may object to the processing of personal data for advertising and data analysis purposes at any time. Please notify us of objection to the use of contact information for advertising purposes at the following address:

printworld.com GmbH
Messering 5
01067 Dresden
Tel. 0800 833 2400
Fax 03242 504710
service@printworld.de
www.printworld.com
service@printworld.de
www.printworld.com/de/


§ 7 Webshop Usage


(1) When placing an order in our web shop, it is necessary for the conclusion of the contract that personal data is provided, information which we need to process the order. Required information for the processing of contracts is individually indicated, additional information is optional. Data provided is processed for the purpose of fulfilling the order. Therefore we can transfer user payment information to our company bank. The legal basis for this is Art. 6(1)(b) GDPR. When placing an order for the first time in our web shop, a customer account is automatically created so that users do not have to re-enter personal information for subsequent purchases. The data provided may be revoked at any time when such an account is created under "Register". All other data, including the user account, may be deleted in the customer area at any time. Should a user decide not to maintain a customer account for future orders, please delete it after placing the order.
We reserve the right to process the data provided for the purpose of informing users about other interesting products in our portfolio or sending emails with technical information.

(2) We are obligated by commercial and tax law to save addresses, payment information and order details for a period of ten years. After a period of two years, however, we will restrict processing, i.e. personal data will only be used to comply with legal obligations.

(3) We process and save print data sent to us during the order process for the purposes of the execution of the contract. This data will be kept for any necessary reprinting, e.g. in the event of a complaint, for a period of two months after the completion of the order. It will then be deleted. The legal basis for this is Art.6 (1)(b) GDPR.

(4) To prevent unauthorised third-party access to personal data, especially financial data, the ordering process is encrypted using TLS technology.


§ 8 Newsletter


(1) When creating a customer account it is possible, with consent, to subscribe to our newsletter, with which we use to keep users informed about our current interesting offers. The advertised goods and services are specified in the consent form.

(2) We use the so-called double-opt-in process to register for our newsletter. This means that after registration, users will receive an email to the provided address, in which they will be required to confirm their subscription to the newsletter. If the registration is not confirmed within 24 hours, the personal information will be disabled and automatically deleted after one month. Furthermore, we store IP addresses and the time of registration and confirmation for verification purposes and, if necessary, to clarify any possible misuse of personal data.

(3) Only an email address is required for the newsletter. After confirmation, we will save the email address for the purpose of sending the newsletter. The legal basis is Art.6 (1)(a) GDPR.

(4) We use an external service provider, the Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany, https://www.brevo.com for the distribution of our newsletter. In accordance with Art. 28(3) GDPR, we will transmit the email address and their name, in order to be able to address a user personally. The privacy policy of this service provider can be found at https://www.brevo.com/legal/privacypolicy/.

(5) Consent may be revoked and users may unsubscribe from the newsletter at any time. Revoking consent can be done by clicking on the link provided in each newsletter email labelled as "Unsubscribe", in the customer account under the "Newsletter" tab, by email to news@printworld.com or by sending a message to the contact information provided in the legal notice. Users will be automatically unsubscribed from the newsletter if the customer account is deleted.

(6) We would like to point out that we analyse user behaviour when the newsletter is sent. For this analysis, sent e-mails contain so-called web beacons or tracking pixels, which are one-pixel image files stored on our website. We then link the data mentioned in § 3 and the web beacons with the user's email address and an individual ID. Links obtained from the newsletter also contain this ID. The data is only collected pseudonymously, the IDs are therefore not linked to other personal data, and a direct identification reference is excluded. Users may object to this type of tracking at any time by clicking on the link provided in each email or by notifying us using one of the other contact options. The information is stored as long as users are subscribed to the newsletter. After unsubscribing, the data will be saved in statistical and anonymous form. Such tracking is also not possible if users have deactivated the display of images by default in their email programme. In this case, the newsletter will not be displayed in its entirety and users may not be able to use all functions. If the images are manually displayed, the tracking mentioned above will be performed.


§9 Use of the Usercentrics Consent Management Platform


This website uses the consent management technology of Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, https://usercentrics.com (referred to below as "Usercentrics"), in order to obtain your consent to the storage of various cookies on your terminal device, to manage these cookies and to document them in accordance with data protection regulations.

When you visit our website the following data is transmitted to Usercentrics:


A cookie is stored on your terminal device so that Usercentrics can assign your consent or revocation to you. The data will be stored until you initiate its deletion. Mandatory statutory storage obligations remain unaffected.

Your data will not be passed on to other third parties. The data processing is carried out in order to fulfil a legal obligation on the basis of Art. 6 (1)(c) of the GDPR.

Further information about the Usercentrics privacy policies can be found at:
https://usercentrics.com/de/datenschutzerklarung/


§ 10 Use of Google Analytics


(1) This website uses Google Analytics, a web analysis tool from Google Inc. ("Google"). Google Analytics uses "cookies", which are text files stored on a user's computer, to help the website analyse how visitors use the site. The information collected by the cookie about website usage is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated while visiting the website, the IP address will first be truncated by Google within member states of the European Union or in other countries which are party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and truncated there. Google will use this information to analyse the use of the website, compile reports on website activities and provide further services to the website operator in connection with the use of the website and the internet.

(2) The IP address transmitted by the browser as part of Google Analytics is not linked to other Google data.

(3) Users may block the storage of cookies by adjusting the browser's settings accordingly; however, we would like to point out that in this case, users may not be able to use all the functions of this website to their full extent. Users can also prevent the data collected by the cookie and related to usage of this website (including the IP address) from being transferred to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension "_anonymizeIp()". As a result, IP addresses are further processed in a truncated form, so that an identifiable reference can be excluded. If the data collected contains an identifiable reference, this is immediately excluded and the personal data is therefore deleted.

(5) We use Google Analytics to analyse and continuously improve the use of our website. We can use the statistics obtained to improve our offers and make it more interesting to users. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art.6 (1)(f) GDPR.

(6) (6) Information about the third-party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use: http://www.google.com/analytics/terms/de.html , Data Protection Details: https://marketingplatform.google.com/about/analytics/terms/de/, and Privacy Policy: https://policies.google.com/privacy?hl=de.


§ 11 Use of Social Media Plug-ins


(1) We currently use the following social media plug-ins: Facebook, Instagram, Twitter, Xing, LinkedIn. For this purpose, we use the so-called two-click solution. This means that when visiting our site, no personal data is initially passed on to the providers of the plug-ins. The provider of the plug-in is indicated on the box by its initial or logo. We allow direct communication with the provider of the plug-in via the button. Only when the marked field is activated by clicking on it will the plug-in provider receive the information that a user has accessed the corresponding page of our website. In addition, the data mentioned in § 3 of this policy will be transferred. In the case of Facebook and Xing, the IP address is anonymised as soon as it is collected, depending on the respective provider in Germany. By activating the plug-in, personal data is transferred and stored (in the case of US providers in the USA) by the respective plug-in provider. We recommend deleting all cookies via the browser's security settings before clicking on the greyed-out box, as the plug-in provider may collect data using cookies in particular.

(2) We have no control over the collected data and or data processing procedures, nor are we familiar with the full extent of the data collection, processing purposes or storage periods. We also do not know how or if the plug-in provider will delete the collected data.

(3) The plug-in provider stores the data collected as user profiles and uses it for the purposes of advertising, market research and/or demand-oriented design of its website. Such assessments (also for users who are not logged in) are carried out primarily for the purpose of displaying advertising that meets the needs of the users and to inform other users of the social network about their activities on our website. Users are entitled to object to the creation of these user profiles, although this must be done by contacting the respective plug-in provider to exercise this right. Our plug-ins allow users to interact with social media and other users in order to improve our offers and make it more interesting to users. The legal basis for the use of the plug-ins is Art.6 (1)(f) GDPR.

(4) The data is transferred regardless of whether an account is held with the plug-in provider and/or is currently logged in. If a user is logged into the plug-in provider, the data we collect will be directly assigned to that user's existing account with the plug-in provider. If a user clicks the activated button and for instance, links to the page, the plug-in provider will also store this information in the user account and publicly share it with their contacts. We recommend that users log out regularly after using a social media site, especially before activating the button, as this will help avoid assignment to their profile with the plug-in provider.

(5) Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the privacy policies of these providers, as detailed below. There, users will also find further information on their rights and settings to protect their privacy.

(6) Urls and Privacy Policies of Plug-in Providers:

a) Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; further information on data collection: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications and http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook has subjected itself to the EU-US privacy shield, https://www.privacyshield.gov/EU-US-Framework.

b) The company operating the services of Instagram is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland; https://help.instagram.com/155833707900388, https://www.instagram.com/about/legal/privacy.

c) Twitter, Inc., 1355 Market St, Suite 900, San Francisco, California 94103, USA; https://twitter.com/privacy. Twitter has subjected itself to the EU-US privacy shield, https://www.privacyshield.gov/EU-US-Framework.

d) Xing AG, Gänsemarkt 43, 20354 Hamburg, DE; http://www.xing.com/privacy.

e) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; http://www.linkedin.com/legal/privacy-policy. LinkedIn has subjected itself to the EU-US privacy shield, https://www.privacyshield.gov/EU-US-Framework.


§ 12 Use of Google AdSense


(1) This website uses the online advertising service Google AdSense, through which advertising tailored to a user's interests can be presented. In doing so we are pursuing the interest of displaying advertisements that might be of interest to the user in order to make our website more interesting. For this purpose statistical information about a user is collected and processed by our advertising partners. These advertisements can be identified by the reference "Google ads" in the respective ad.

(2) When visiting our website Google receives the information that a user has accessed it. For this purpose, Google uses a web beacon to set a cookie on the user's computer. The data mentioned under § 3 of this declaration is transferred. We have no control over the collected data and/or data processing procedures, nor are we familiar with the full extent of the data collection or storage periods. The data is transferred to the USA and evaluated there. If a user is logged into their Google account their data can be directly assigned to it. To avoid the allocation to a Google profile, users should be logged out. It is possible that this data may be transferred to contractual partners of Google, third-parties and public authorities. The legal basis for the data processing is Art.6 (1)(f) GDPR. Our website does not use Google AdSense to display third-party ads.

(3) The installation of cookies from Google AdSense can be prevented in various ways:

a) by adjusting the browser settings accordingly, in particular, the suppression of third-party cookies will block advertisements from third-party providers;

b) by deactivating interest-based ads on Google via the link http://www.google.de/ads/preferences, although this setting is deleted every time the cookies are deleted;

c) by deactivating the interest-based ads of the providers that are part of the self-regulation campaign "About Ads" via the link http://www.aboutads.info/choices; this setting is deleted every time the cookies are deleted;

d) by permanent deactivation of cookies in the browsers Firefox, Internet Explorer or Google Chrome under the link http://www.google.com/settings/ads/plugin. We wish to point out that in this case, users may not be able to use all the functions of this offer to their full extent.

(4) For further information on the purpose and scope of the data collection and its processing as well as further information on user rights and setting options for the protection of privacy, please contact: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA; Privacy terms for advertising: http://www.google.de/intl/de/policies/technologies/ads. Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.


§ 13 Use of Google Adwords Conversion


(1) We use the Google Adwords service to draw attention to our attractive offers on external websites with the help of advertising material (so-called Google Adwords). Based on data from the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we embark on displaying advertising that is of interest, making our website more attractive and achieving a fair calculation of advertising costs.

(2) These advertising resources are delivered by Google via so-called "ad servers". For this purpose, we use ad server cookies, which allow us to measure certain parameters of success, such as the display of ads or clicks by users. When accessing our website via a Google ad, Google Adwords will store a cookie on the user's computer. These cookies usually expire after 30 days and are not intended to personally identify a user. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be contacted) are usually stored as analysis values for this cookie.

(3) These cookies enable Google to recognise a user's Internet browser. If a user visits certain pages of an AdWords client's website and the cookie stored on their computer has not expired, Google and the client can recognise that the user clicked on the ad and was redirected to that page. Each Adwords customer is assigned a different cookie. Cookies can therefore not be tracked via the websites of Adwords clients. We ourselves do not collect and process any personal data in the advertising measures mentioned. Google only provides us with statistical analyses. Based on these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular, we cannot identify users on the basis of this information.

(4) Due to the marketing tools used, browsers automatically establish a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore provide any information in accordance with the state of our knowledge: Through the integration of AdWords Conversion, Google receives the information that a user has accessed the corresponding page of our website or clicked on one of our ads. If a user is registered with a Google service, Google can assign the visit to their account. Even if a user is not registered with Google or has not logged in, it is possible that the provider will obtain and store the user's IP address.

(5) Participation in this tracking procedure can be prevented in various ways: a) by adjusting the browser settings accordingly, in particular, the suppression of third-party cookies will block advertisements from third-party providers; b) by deactivating cookies for conversion tracking by adjusting the browser settings to block cookies from the domain "www.googleadservices.com", https://www.google.de/settings/ads, although this setting is deleted every time the cookies are deleted; c) by deactivating the interest-based ads of the providers that are part of the self-regulation campaign "About Ads" via the link http://www.aboutads.info/choices, although this setting is deleted every time the cookies are deleted; d) by permanently disabling it in Firefox, Internet Explorer or Google Chrome browsers under the link http://www.google.com/settings/ads/plugin. We wish to point out that in this case, users may not be able to use all the functions of this offer to their full extent.

(6) The legal basis for the data processing is Art.6 (1)(f) GDPR. Further information on Google's data protection can be found at http://www.google.com/intl/de/policies/privacy and https://services.google.com/sitestats/de.html. Alternatively, users can visit the website of the Network Advertising Initiative (NAI) at http://www.networkadvertising.org. Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.


§ 14 Google Remarketing


In addition to Adwords Conversion we use Google Remarketing. This is a procedure with which we intend to contact a user again. This application allows users to see our advertisements while using the internet after visiting our website. This is done by means of cookies stored by the browser, which Google uses to record and evaluate usage behaviour when visiting various websites. Google can use this to determine user's previous visit to our website. According to Google, as part of remarketing, the data collected, which may be stored by Google, and a user's personal data will not be combined. In particular, according to Google, pseudonymisation is used in remarketing.


§ 15 Use of Bing Ads


(1) We use the Microsoft Bing Ads service to draw attention to our attractive offers on external websites with the help of advertising material (so-called Bing Ads). Based on data from the advertising campaigns, we can determine how successful the individual advertising measures are. In doing so, we embark on displaying advertising that is of interest, making our website more attractive and achieving a fair calculation of advertising costs.

(2) These advertising media are delivered by Microsoft via so-called "ad servers". For this purpose, we use ad server cookies, which allow us to measure certain parameters of success, such as the display of ads or clicks by users. When accessing our website via a Bing ad, a cookie will be stored on the user's computer. These cookies usually expire after 30 days and are not intended to personally identify a user. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be contacted) are usually stored as analysis values for this cookie.

(3) These cookies allow Microsoft to recognise a user's Internet browser. If a user visits certain pages of a Bing customer's website and the cookie stored on their computer has not expired, Microsoft and the customer can recognise that the user clicked on the advertisement and was redirected to that page. Each Bing customer is assigned a different cookie. Cookies can therefore not be tracked through the websites of Bing customers. We ourselves do not collect or process any personal data in the advertising measures mentioned above. Microsoft only provides us with statistical analyses. Based on these evaluations, we can identify which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising material, in particular, we cannot identify users on the basis of this information.

(4) Due to the marketing tools used, browsers automatically establish a direct connection with the Microsoft server. We have no influence on the scope and further use of the data collected by Microsoft through the use of this tool and therefore provide any information in accordance with the state of our knowledge: Through the integration of Bing Ads, Microsoft receives the information that a user has accessed the corresponding page of our website or clicked on one of our ads. If a user is registered with a Microsoft service, Microsoft can assign the visit to their account. Even if a user is not registered with Microsoft or has not logged in, it is possible that the provider will obtain and store the user's IP address.

(5) Participation in this tracking procedure can be prevented in various ways: a) by adjusting the browser settings accordingly, in particular, the suppression of third-party cookies will block advertisements from third-party providers; b) by deactivating cookies for conversion tracking by adjusting the browser settings to block cookies from the domain "www.microsoft.com"; c) by deactivating the interest-based ads of the providers that are part of the self-regulation campaign "About Ads" via the link http://www.aboutads.info/choices, although this setting is deleted every time the cookies are deleted. We wish to point out that in this case, users may not be able to use all the functions of this offer to their full extent.

(6) The legal basis for the data processing is Art.6 (1)(f) GDPR. For further information on the purpose and scope of the data collection and its processing as well as further information on user rights and setting options for the protection of privacy, please contact: Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA and Microsoft Online, Inc., 6100 Neil Road, Reno, NV 89511, USA. For more information on data protection at Microsoft, please see: https://privacy.microsoft.com/de-de/privacystatement and https://advertise.bingads.microsoft.com/de-de/ressourcen/richtlinien/privacy-policy. Microsoft has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.


§ 16 Facebook Custom Audiences


(1) The website also uses the remarketing function "Custom Audiences" from Facebook Inc. ("Facebook"). This enables users of the website to be presented with interest-related advertisements ("Facebook Ads") when they visit the social network Facebook or other websites that also use this service. In doing so we are pursuing the interest of displaying advertisements that might be of interest to the user in order to make our website more interesting.

(2) Due to the marketing tools used, browsers automatically establish a direct connection with the Facebook server. We have no influence on the scope and further use of the data collected by Facebook through the use of this tool and therefore provide any information in accordance with the state of our knowledge: Through the integration of Facebook Custom Audiences, Facebook receives the information that a user has accessed the corresponding page of our website or clicked on one of our ads. If a user is registered with a Facebook service, Facebook can assign the visit to their account. Even if a user is not registered with Facebook or has not logged in, it is possible that the provider will obtain and store the user's IP address.

(3) The deactivation of the "Facebook Custom Audiences" function is available for logged-in users at https://www.facebook.com/settings/?tab=ads#_ möglich.

(4) The legal basis for the data processing is Art.6 (1)(f) GDPR. For more information on data processing by Facebook see: https://www.facebook.com/about/privacy.


§ 17 Use of Online Payment Service Providers


(1) On our website we offer various payment options. Depending on the payment method selected we will work with the following online payment service providers to process the payment: PayPal, Sofortüberweisung, BS PAYONE and RatePAY.

(2) With the payment service provider PayPal, payments are processed via a virtual account, the PayPal account, which is linked to one or more bank or credit card accounts. This PayPal account is usually linked to a specific email address. In addition, PayPal also offers direct processing via a credit card account, if no PayPal account exists. In order to use PayPal users have to register as a private or business customer. This registration is usually free of charge, but fees for individual financial transactions are usually charged to the seller or recipient. If payment via PayPal leads to additional costs for a user, we will explicitly point this out in our offer and indicate the specific amount accordingly.

(3) Sofortüberweisung is a payment service of Sofort GmbH. Sofort GmbH is part of the Klarna Group, https://www.klarna.com/de/uber-uns/. When selecting this payment method, the payment service provider carries out a direct transfer from the user's account to our bank account. This requires users to enter their name, account details, PIN for online banking and a current TAN using the PIN/TAN procedure of their bank. Before the debit is executed, the payment service provider technically checks the user's account balance and retrieves further data to check the account coverage. The successful execution of the direct debit is then transmitted to our system to complete the order process. If payment via Sofortüberweisung leads to additional costs for a user, we will explicitly point this out in our offer and indicate the specific amount accordingly.

(4) According to its own statements, BS PAYONE is one of the leading payment providers in Europe. Through this payment service provider, we offer the possibility of payment by credit card. This requires an accepted credit card such as mastercard or VISA card. By entering the cardholder to whom the credit card is issued, the credit card number, the validity period of the credit card and the card verification number, our invoice amount is debited directly to the credit card account indicated.

(5) Through the payment service provider RatePAY, we offer both the options of purchase by invoice ("RatePAY invoice") and by direct debit ("RatePAY direct debit"). Both variants are possible for purchases with a purchase value including VAT and shipping between 10.00 and 2,500.00 EUR. These payment methods are only available for users whose billing and delivery address are within the territory of the Federal Republic of Germany. With the purchase by invoice option, payments are due within 14 days of issue and receipt of our invoice. The invoice will be sent to the provided email address immediately after completion of the order process. The invoice amount is to be transferred to us, with the reason for payment listed on the invoice: Printworld – RatePAY GmbH, Commerzbank Berlin, IBAN: DE40 1004 0000 0205 4252 00. By selecting the RatePAY direct debit option, a purchase is made with an automatic direct debit of the amount of our invoice, which is processed by RatePAY. This requires an account with a German credit institution. The invoice amount is due within three days after issue and receipt of our invoice and will be automatically debited from the specified account.

(6) When selecting a payment method during the ordering process, the data required to process the payment is automatically transferred to the respective payment service provider. This also applies to personal data in connection with the respective order. This includes in particular first name, surname, email address, billing and delivery address, IP address and - if provided - telephone and/or mobile phone number. By choosing a payment service provider, the customer consents to the transfer of their personal data to the payment service provider concerned. Accordingly, the legal basis for the data processing is Art.6 (1)(a) GDPR.

(7) In addition to the transmission of the data for specific payment processing, the data is also transmitted for the purpose of fraud prevention. In doing so, the payment service provider concerned may pass on personal data to credit agencies such as SCHUFA Holding AG, Kormoranweg 5, 65201 Wiesbaden, Germany, https://www.schufa.de/de/, or Creditreform AG, Hellersbergstraße 11, 41460 Neuss, Germany, https://www.creditreform.de/. The purpose of this transmission is to check identity and creditworthiness and is based on Art.6 (1)(f) GDPR.

(8) Payment service providers may share personal data with their affiliated companies, service providers or subcontractors to the extent necessary to fulfil their contractual obligations or where data is processed on their behalf. The legal basis for this is Art. 6(1)(b) GDPR.

(9) Users have the right to revoke consent to the use of personal data at any time to the payment service provider concerned. However, this revocation does not affect the use of personal data, which has to be processed, used or transmitted in order to execute payment in accordance with the contract.

(10) Addresses of the respective online payment service providers and URL with their privacy policies:

a) PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, https://www.paypal.com/de/home; Informationen zur Datenerhebung: https://www.paypal.com/de/webapps/mpp/ua/privacy-full?locale.x=de_DE

b) Sofort GmbH (part of Klarna Group, operated by Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden), Theresienhöhe 12, 80339 Munich, Germany, https://www.sofort.de/; Information on data collection: https://www.sofort.de/datenschutz.html

c) BS PAYONE GmbH (ein Tochterunternehmen der Deutscher Sparkassen Verlag GmbH, Stuttgart), Lyoner Straße 9, 60528 Frankfurt am Main, DE, https://www.bspayone.com/DE/de; https://www.sofort.de/; Information on data collection: https://www.bspayone.com/DE/de/privacy

d) RatePAY GmbH, Franklinstraße 28-29, 10587 Berlin, Germany, https://www.ratepay.com/; Information on data collection: https://www.ratepay.com/datenschutz/


§ 18 Integration of the Trusted Shops Trustbadge


The Trusted Shops Trustbadge is integrated on this website to display our ratings, which are collected using the Trusted Shops rating system. This serves to safeguard our legitimate interests in the optimal marketing of our products and services, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany.

When the Trustbadge is accessed, the web server of Trusted Shops automatically saves a so-called server log file, which for example contains your IP address, the date and time of access, the amount of data transferred and the requesting provider (access data) and documents the access. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your page visit.


§ 19 Use of Shipping Service Providers


(1) We use the following shipping service providers to ship orders: DHL, UPS and Gustav Helmrath GmbH & Co KG Internationale Spedition. The selection is made by the user during the ordering process depending on the dimensions and weight of the delivery. We pass on contact details to the shipping company as part of the delivery order, including the delivery address and the size and weight of the shipment. The legal basis for this data processing is Art.6 (1)(b) GDPR. The relevant delivery time is shown separately for each individual shipping method during the ordering process. We will notify users by email when their orders have been dispatched and what the tracking number is. Users can then track the progress of their shipment with the respective shipping service provider using this tracking number.

(2) DHL is part of the - according to its own statements - world's leading logistics group Deutsche Post DHL Group. With DHL we send parcels with a size of up to 120 x 60 x 60 cm and a weight of max. 31.5 kg. In addition, we can offer express delivery via DHL Express for such shipments.

(3) United Parcel Service Inc. (UPS) is according to its own information the largest express and parcel delivery service in the world. With UPS we send packages with a size of up to 120 x 60 x 60 cm and a weight of max. 70 kg. In addition, we can offer express delivery via UPS Express for such shipments.

(4) Gustav Helmrath GmbH & Co KG Internationale Spedition is - according to its own information - a forwarding and logistics company with four locations, which offers a comprehensive logistics service in cooperation with the general cargo networks Cargoline and VTL. We ship all goods ordered as a "freight forwarding shipment" with Gustav Helmrath GmbH & Co KG Internationale Spedition.

(5) Addresses of the respective dispatch service providers and URL with their privacy policies:

a) DHL Paket GmbH, Sträßchenweg 10, 53113 Bonn, Germany, https://www.dhl.de/; Information on data collection: https://www.dhl.de/de/toolbar/footer/datenschutz.html

b) United Parcel Service Deutschland S.àr.l. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany, https://www.ups.com/de/de/Home.page?; Information on data collection: https://www.ups.com/de/de/help-center/legal-terms-conditions/privacy-notice.page?

c) Gustav Helmrath GmbH & Co KG Internationale Spedition, Zur Linde 9, 01723 Wilsdruff OT Kesselsdorf, Germany, https://www.helmrath-spedition.com; Information on data collection: https://www.helmrath-spedition.com/datenschutz


§ 20 Use of Personal Data for Email Job Applications


We welcome applications for employment by email. We will store and process the transmitted personal data for the purpose of dealing with the application. If this results in an employment contract, this data is stored for the purpose of processing the employment relationship in compliance with the statutory provisions. The legal basis for the data processing is Art. 6 (1)(b) GDPR. If this does not result in an employment contract, application documents will be deleted two months after the applicant is notified of the decision to reject the application, provided that no other legitimate interests on our part stand in the way of deletion. Such other legitimate interest is, for example, the obligation to provide evidence in proceedings under the General Equal Treatment Act (AGG).


Version: 01.01.2024